Shipping Policy

We at Wool 2 Yarn ship internationally with DHL Express. Any duties and taxes are the responsibility of the purchaser and will be needed to be settled with DHL prior to custom clearance. Wool 2 Yarn is not responsible for custom clearance charges.

We generally ship within 2 business days of receipt of payment for the order. Delivery times may take longer due to circumstances beyond our control. All parcels will have tracking.

If an item is on back order, it will take an additional 10 business days to complete the order for shipping.

In Australia we use the Australian post service. All parcels will have tracking included.